Evaluation of Patient Satisfaction Towards Pharmacy Services at Hospital Outpatient Pharmacies in Padang
نویسندگان
چکیده
منابع مشابه
[Evaluation of patient satisfaction in outpatient pharmacy].
OBJECTIVE To establish the level of satisfaction and dissatisfaction with the service received by patients attending the Outpatient Pharmacy regarding the care received. METHOD Two-month long cross-sectional study. The study included all patients who had attended the Outpatient Pharmacy (OP) and had given their consent. Satisfaction was measured using a previously validated survey (Likert-typ...
متن کاملPatient satisfaction with pharmaceutical services at independent and chain pharmacies.
Patients' satisfaction with pharmaceutical services at independent community pharmacies and chain community pharmacies was studied. An interviewer administered the Pharmacy Encounter Survey (PES) face-to-face to 260 consecutive people immediately after their visits to randomly selected chain pharmacies (n = 10) or independent pharmacies (n = 16) in Philadelphia County, Pennsylvania. The 15-item...
متن کاملInvestigation of patients' demand for community pharmacies: relationship between pharmacy services and patient satisfaction.
We performed an investigation on the patients' demand for community pharmacy based on the analysis of questionnaire responses on community pharmacy services from the patients at 32 pharmacies in Tokyo and Osaka. In the previous study, we developed seven evaluation indices for pharmacy services, and showed that the functions most sought by patients in the "ideal pharmacies" were "Attitude of pha...
متن کاملPatient satisfaction with services in outpatient clinics at Mulago hospital, Uganda.
OBJECTIVE To identify factors associated with general satisfaction among clients attending outpatient clinics in a referral hospital in Uganda. DESIGN Cross-sectional exit survey of patients and care-givers in selected outpatient clinics. SETTING Seven outpatients' clinics at Mulago National Referral and Teaching Hospital. MAIN OUTCOME MEASURES Mean score of clients' general satisfaction ...
متن کاملPatients’ satisfaction towards medical services at the emergency department of European Gaza Hospital- Gaza Strip
Objective: Patients’ satisfaction (PS) is recognized as an important emergency department service design and it has received a high interest and attention in the health management where many studies have focused on determining factors affecting PS in health-related circumstances. In this study, we aimed to examine PS in emergency department (ED) of the European Gaza Hospital (EGH) in the Gaza S...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Borneo Journal of Pharmacy
سال: 2019
ISSN: 2621-4814
DOI: 10.33084/bjop.v2i1.571